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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Priscilla Morales

Priscilla Morales

November 13, 2024

5  out of  5
rating by Priscilla Morales
"I am very impressed with State Farm and more impressed with Megan, she is very smart, professional and kind. I was considering leaving State Farm but Megan actually educated me on my two policies that I had no idea were so beneficial. In fact I ended up saving more money after talking to her! I feel so blessed she took the time to help me understand and now I feel super safe and confident with my future with State Farm. I will be a customer for life! Thank you Megan, you are a treasure."
We responded:
"Thank you Priscilla for your review and we are so glad we met your needs. The best part of our jobs is helping clients save and meet their personal needs! Megan is so patient and kind and remarkably she is that way with all of our clients. It is just who she is! Know we are here for you!! Linda"
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Rodney H. Mabry

November 8, 2024

5  out of  5
rating by Rodney H. Mabry
"Linda Rowe is a super agent. Her staff is also outstanding. When we have had claims, needed to resolve a billing question from the “home office,” or just needed a question answered, they knew what to do and quickly took care of them. Most recently, Megan on the phone with the home office and got a $99 bill removed. The bill was incorrectly sent due to a misunderstanding about when our Drive Safe discount should have started. She fixed quickly. They really take care of their customers."
We responded:
"I love you Dr. Mabry! I think auto correct took over your computer as it does mine. Ha- Short. Megan shared that she was able to help you with your rates today! I have loved taking care of you and Merle for over 30 years. Stay healthy and come have a cup of coffee with me soon!! Thank you!"
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Chris Alsup

October 29, 2024

5  out of  5
rating by Chris Alsup
"Ive used Linda Rowe since 2018 and from what I’ve experienced, nobody has beat her prices yet for vehicle, motorcycle and rental insurance. They have taken excellent care of of me though the years and I recommend her every time im asked"
We responded:
"Thank you Chris for the 5 star review. We so value your business and our relationship and certainly appreciate your referrals. We look forward to many more years taking care of you! We are just a phone call away! Linda"
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Robert Hartman

October 2, 2024

5  out of  5
rating by Robert Hartman
"Very good experience with this office. Megan was detail oriented, professional and provided great customer service. I was able to call Megan direct and not go through multiple automated phone queue's."
We responded:
"Robert, Thank you for your nice review! Megan is awesome and I thank you for acknowledging her great service. My team is great about trying to get to each call in the first few rings. You may occasionally get a voice mail if everyone is with a customer but, you will quickly get a call back!! We are here for you and look forward to meeting your Insurance needs! Regards, Linda"
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Cesar Banda

September 13, 2024

5  out of  5
rating by Cesar Banda
"David and the team were great during my transition from another agency. They took care of me and were extremely helpful."
We responded:
"Thank you for the 5 star review for my Agency and my Incredible Team. Know we are always here for you and look forward to being of service to you! Linda"
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Jonathan Admire

September 6, 2024

5  out of  5
rating by Jonathan Admire
"Rebecca was so helpful. I wanted to change insurance companies because rates continue to increase with no explanation. I called Rebecca and within 30 minutes I had a new policy quote that fit all my criteria (and more) and with significantly lower rates than the big name competitor. She handled our business quickly, competently, and professionally. I will always reach out to Rebecca for my insurance needs. Thanks Rebecca Prentice for making the process painless."
We responded:
"Jonathan I am so glad to welcome you to our Agency. Rebecca is awesome and always goes the extra mile for our clients. Know we are always here for you!!"
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Steve Higginbotham

September 5, 2024

5  out of  5
rating by Steve Higginbotham
"Rebecca was great to work with and quick with any and all "follow up" issues. Her experience and patience with all our questions related to multiple service lines made us feel we were in the right place!"
We responded:
"Thank you Steve for your praise of Rebecca. She is awesome and we will take good care of you! "
Profile photo of Steven Chambers

Steven Chambers

September 5, 2024

1  out of  5
rating by Steven Chambers
"TL:DR if you want someone who will gasslight you about high costs and not apply discounts, david is your guy. Spoke with David and was not impressed. He had to ask 3 times what I wanted to do in the first 3 minutes. Got the quote to add a car and asked why my policy for my old Honda had almost doubled. He devolved into a ton of insurance gargon that didn't hold up against simple questions. Like how my insurance rose from moving from a highly populated area to a lower populated area. Found insurance at allstate, same coverage, and $500 less every 6 months. When I called to cancel, David magically found discounts that were not applied. When I told him he had that chance the other day, he said fine and then hung up."
We responded:
"Steven, I am sorry you feel so strongly about my office/employee. I am fully aware of the conversations with my office and the discounts offered to lower your rate on 9/3rd which you declined. These discounts were Drive Safe and Save and taking a Defensive Driving Course. When you called back today you appeared angry and yelling at David and he assured you we would cancel your policies. Which we have done! Wishing much happiness with Allstate. Linda"
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Stacie Bard

August 9, 2024

5  out of  5
rating by Stacie Bard
"Megan is wonderful!"
We responded:
"Stacie, You are so right....Megan is wonderful. She is always on top of her game!! Thank you for giving her praise! Linda"
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Lori Sartor

August 7, 2024

5  out of  5
rating by Lori Sartor
"Rebecca in Linda’s office went above and beyond to provide amazing customer service! Her communication skills and persistence helped us to get our claim processed. She was a joy to talk to and added a personal touch to the process. Rebecca is the best!!"
We responded:
"Thank you Lori for the great review! Rebecca is very knowledgeable and loves helping our clients. We appreciate your business! Take care! Linda"
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Steve

August 5, 2024

5  out of  5
rating by Steve
"The adjustor came to our house and looked inside and out at the damage and also explained everything during the process. Very professional and answered all of my questions."
We responded:
"I am very glad your claims experience went well. Know we are always here for you and thank you for the 5 star review!"
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Harvey Mcnew

August 1, 2024

5  out of  5
rating by Harvey Mcnew
"Thank you for always being so friendly and answering all my questions your always trying to help us would advise everyone to come to you all for all their insurance needs"
We responded:
"Thank you Harvey! We all really love our customers and giving them the best advice to meet their personal needs and budgets. Call us anytime!! Linda"
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Brent Barfield

August 1, 2024

5  out of  5
rating by Brent Barfield
"Since I was 18, I have had about ten different insurance agents and Megan by far exceeds any of them with her detail, attention and reliability. I could not be happier to have someone of her expertise to guide me through the insurance experience."
We responded:
"Brent, Thank you for the 5 star review. We value our relationship and know we are always here for you! Linda"
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Piper Winsett

July 29, 2024

5  out of  5
rating by Piper Winsett
"Davis Lewis has helped me countless times during my many college moves and always responds quickly whenever i need something, especially last minute. He’s incredibly knowledgeable and is always eager to help with whatever i need."
We responded:
"Thank you Piper for the nice review of David. He goes above and beyond for all of our customers and truly loves helping great people like you! "
Profile photo of Allan Goodchild

Allan Goodchild

July 9, 2024

5  out of  5
rating by Allan Goodchild
"Switched to this company, and am paying close to half for full coverage! Very professional! The owners are really nice people too, I’ve actually worked for them in the past."
We responded:
"Allan I was thrilled to see we were able to help you! You certainly have helped us in the past with your awesome contracting business...Semper Fidelis Contracting! Know we are always here for you!! Linda"
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DAYNA FIELDS

June 21, 2024

5  out of  5
rating by DAYNA FIELDS
"I am thankful for Megan Patience and good work. David and Megan doing great team work keep pushing keep up the good works.💪 Thank you 😊 🙏🏿"
We responded:
"Thank you Dayna! Our Agency loves working with you and your family. Our long relationship has meant so much to us and know we are always here for you!!"
Profile photo of Angel Ebert

Angel Ebert

May 21, 2024

5  out of  5
rating by Angel Ebert
"I can’t thank y’all enough! I had been with progressive for 6 years and paid off my car, then everything that could go wrong with it did and so I ended up needing a new car. So I got a new car and decided to keep the old one as well. I put liability on the that was paid off and full coverage on the new car and progressive said it was going to be $450 a month Buuuuuuuuutttttt After a friend referred me to Ms. Megan Pierce, she ran the numbers and my monthly total was 1/2 the price… and that was also after adding apartment insurance as well🤯 Long story short- of course I switched to state farm and lived happily ever after😜"
We responded:
"Angel, We are so glad we could help you with your Insurance needs. Megan is awesome and we will work very hard to make sure you do live....Happily Ever After!! Linda"
Profile photo of Merrilynn Jones

Merrilynn Jones

May 11, 2024

5  out of  5
rating by Merrilynn Jones
"I am writing to highly recommend Rebecca from Linda Rowe’s State Farm office for her exceptional work in handling multiple claims. Rebecca has consistently demonstrated a high level of professionalism and attention to detail in managing these claims from start to finish. Rebecca's thoroughness and completeness in handling each claim have been truly impressive. She ensures that every detail is taken care of and follows through on all aspects of the process, ensuring that nothing falls through the cracks. Her commitment to excellence and customer satisfaction is evident in the way she approaches her work. In addition to her attention to detail, Rebecca is incredibly knowledgeable in the insurance industry. Her expertise has been invaluable in navigating complex claims and providing clients with the support and guidance they need during challenging times. What sets Rebecca apart is her willingness to go above and beyond for her clients. She consistently exceeds expectations, taking the extra step to ensure that every claim is handled efficiently and effectively. It is without hesitation that I recommend Rebecca for any role or opportunity within the insurance industry. Her dedication, professionalism, and expertise make her a valuable asset to any team."
We responded:
"Merrilynn, Thank you for the raving review of Rebecca! George and I are very fortunate to have her on our team as she does give her all for our clients. Thank you as a longtime client! We value your business and always want to give you the best service! Take care, Linda "
Profile photo of Petrus Steinmann (Pete)

Petrus Steinmann (Pete)

May 3, 2024

5  out of  5
rating by Petrus Steinmann (Pete)
"I met with Megan Pierce, who is amazing! She made the process of signing up for life insurance easy. She also did an amazing job of answering all my questions and elaborating as needed. Through talking with her and exploring options, she helped guide me and found that keeping my term insurance in addition to adding a whole life for both myself and my daughter was the best option for me and my situation. All in all, I never felt pressured into having to purchase the insurance, and she is so easy to speak with! I highly recommend that if you need help with insurance speaking with Megan! She'll take care of you with all the best intentions! Linda, your staff are amazing! Thanks, Megan!"
We responded:
"Petrus, Thank you for your review of Megan. She is Amazing! Life is so important and I am especially glad we were able to meet your need! Know we are here for all your Insurance needs! Thanks again for the rave review and for trusting us with your Business!! Linda"
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jason goodwin

May 1, 2024

5  out of  5
rating by jason goodwin
"Rebecca and the Rowe team saved me hundreds of dollars annually by reviewing my coverage for home and auto"
We responded:
"Thank you for the great review of Rebecca and our Team. We love helping our customers save money and cover them to have proper coverage to protect them from the Unexpected. Know we are always here for you!! "
Profile photo of Rob y4h3ll

Rob y4h3ll

April 11, 2024

5  out of  5
rating by Rob y4h3ll
"Thanks Rebecca!! I am only with statefarm because you make me feel like family, the things we can relate to, how you know what works for my budget, and at the same time so concerned about how im feeling at the time. I appreciate everything you have done for me, and very much appreciate you taking the time during the situation with my dad. If I knew you any other way, we could totally be friends! Well im still considering friends anyways so you have no choice LOLOL Thanks! Deric"
We responded:
"THANK YOU Deric for the wonderful review! Rebecca really goes the extra mile to make sure our clients are well taken care of! Know the Rowe Team is always here for you!"
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Taylor Gearhart

March 12, 2024

5  out of  5
rating by Taylor Gearhart
"Megan Pierce was incredibly helpful! She worked with my husband and I on finding the perfect policy. I would give her 100 stars if I could!"
We responded:
"Thank you Taylor for your review of Megan in my Agency. She is awesome and always thinks of the customers best interest first. Know we are always here for you and your family!!"
Profile photo of Bo & Dianna Blauert

Bo & Dianna Blauert

March 8, 2024

5  out of  5
rating by Bo & Dianna Blauert
"Linda's agency was very prompt and thorough with their help on my claims. David especially was very responsive to all of my needs. I appreciate the obvious care that this agency has for the people they represent."
We responded:
"Thank you Bo for your review! David is great in giving that personal touch to all of our family of customers. You need to come see me in our new office. Love taking care of you and Dianna!!"
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April Frillou

December 17, 2023

5  out of  5
rating by April Frillou
"Megan was a tremendous help for me! She cut my car insurance rate down by more than half what it was! Super friendly, and truly cares about you and your family! 10/10 stars for Megan and her service!!! So thankful for your service!!"
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victoria._satt

October 19, 2023

5  out of  5
rating by victoria._satt
"I feel comfortable and always been so helpful for all my questions and all , Mrs. Megan Pierce and Mrs. Linda Rowe are so sweet ladies. I have no regrets to changed our car insurance."